FU, W. Y.; SENATHIRAJAH, A. R. bin S.; CONNIE, G.; SHENG, L. Y.; SAN, L. H. Modeling consumers’ perceptions of service quality: A triangulation approach using phenomenological and structured equation analysis. International journal of health sciences, [S. l.], v. 6, n. S5, p. 10776–10793, 2022. DOI: 10.53730/ijhs.v6nS5.10883. Disponível em: https://sciencescholar.us/journal/index.php/ijhs/article/view/10883. Acesso em: 10 may. 2026.