https://sciencescholar.us/journal/index.php/ijssh <p style="text-align: justify;"><strong>IJSSH</strong> is published in English and it is open to authors around the world regardless of the nationality. It is currently published three times a year, i.e. in <em>April</em>, <em>August</em>, and <em>December</em>.<br />p-ISSN: 2550-701X </p> Universidad Tecnica de Manabi en-US International Journal of Social Sciences and Humanities 2550-701X <p>Articles published in the <em>International Journal of Social Sciences and Humanities&nbsp;</em>(<strong>IJSSH</strong>)&nbsp;are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (<a href="https://creativecommons.org/licenses/by-nc-nd/4.0/" target="_blank" rel="noopener">CC BY-NC-ND 4.0</a>). Authors retain copyright in their work and grant <strong>IJSSH&nbsp;</strong>right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.</p> <p>Articles published in <strong>IJSSH&nbsp;</strong>can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (<em>e.g., post it to an institutional repository or publish it in a book</em>), with an acknowledgment of its initial publication in this journal.</p> <p>This copyright notice applies to articles published in <strong>IJSSH&nbsp;</strong>volumes 4 onwards. Please read about the copyright notices for previous volumes under&nbsp;<a href="https://www.sciencescholar.us/journal/index.php/ijssh/history">Journal History</a>.</p> https://sciencescholar.us/journal/index.php/ijssh/article/view/15711 <p>This study examines the use of Neo-Humanistic education in Bali Public School, emphasizing the translation of its philosophical basis into educational methods and character education. Neo-Humanism advocates for universal love, ecological awareness, and rational thought, providing an alternative framework to the conventional curriculum by prioritizing holistic development. A qualitative study design was utilized to collect data through classroom observations, interviews with teachers, administrators, and students, and document analysis. The results indicate that incorporating Neo-Humanistic ideas in Bali Public School fosters students' critical thinking, empathy, and ecological consciousness. Educators implement reflective, inclusive teaching methods, while the institutional culture fosters spiritual and moral development in conjunction with academic success. Challenges encompass curricular inflexibility, insufficient training, and conflicts with standardized evaluation frameworks. The research indicates that Neo-Humanistic education can cultivate 21st-century competencies and character education when accompanied by institutional backing and professional development. This research enhances the discussion on education reform in Indonesia by illustrating the contextual adaptation of various educational philosophies.</p> Ni Kadek Sunastri I Gusti Ayu Suasthi Ni Made Indiani Copyright (c) 2025 International Journal of Social Sciences and Humanities http://creativecommons.org/licenses/by-nc-nd/4.0 2025-07-09 2025-07-09 9 2 11 19 10.53730/ijssh.v9n2.15711 https://sciencescholar.us/journal/index.php/ijssh/article/view/15738 <p>This study was conducted to determine the influence of<em> e-service quality </em>dimensions, namely <em>efficiency, fulfilment, system availability, privacy, responsiveness, </em>and <em>contact, </em>on customer satisfaction among users of <em>digital customer service </em>machines at PT Bank Central Asia, Tbk KCP A. Rivai. The population in this study consisted of all customers who used digital<em> customer service </em>machines at PT Bank Central Asia, Tbk KCP A Rivai, totaling 4,703. The sample used in this study consisted of 151 respondents using the Slovin formula. The results of the multiple linear regression analysis showed that <em>efficiency, fulfillment, system availability, privacy, responsiveness, </em>and <em>contact </em>had a positive and significant effect on customer satisfaction. <em>Efficiency </em>is expected to increase the number of digital customer service machines in several branch offices and sub-branch offices, allowing them to have multiple digital <em>customer service </em>machines. <em>Fulfillment </em>is expected to review the items displayed on the customer transaction screen, including the fees incurred for each customer transaction. <em>System availability </em>is expected to increase the number of units, thereby improving the efficiency of service usage for customers. <em>Privacy </em>is expected to maintain the confidentiality of customer personal data and not share it without the customer's consent.&nbsp;</p> Fika Chandra Zakaria Wahab Copyright (c) 2025 International Journal of Social Sciences and Humanities http://creativecommons.org/licenses/by-nc-nd/4.0 2025-07-27 2025-07-27 9 2 20 29 10.53730/ijssh.v9n2.15738