Mediation role of job satisfaction towards effect of conflict roles on organizational commitment
Study on private hospitals non-medical employees in Mataram city
Keywords:
commitment, job, role conflict, organizational, satisfactionAbstract
The current study aimed at analyzing as well as determining job satisfaction on organizational commitment in non-medical employees at Indonesia private hospitals. It examined the influence of role conflict on organizational commitment. The population in this study were all non-medical employees of Private Hospitals in Mataram City- Indonesia. The total samples were 118 employees. The researchers, in collecting data, applied techniques of questionnaires, documentation, and interviews. After that, the data were analyzed using 3.0 Partial Least Square (PLS) program. The results of this study have indicated that the role of conflict has got a negative and significant effect on organizational commitment. It has also got a negative and significant effect on job satisfaction. Furthermore, job satisfaction has got a positive and significant effect on organizational commitment. The role conflict itself, through job satisfaction mediation, has got a negative and significant effect on organizational commitment.
Downloads
References
Anisykurlillah, I., & Wahyudin, A. (2013). Pengaruh role stressor terhadap komitmen organisasi dengan kepuasan kerja sebagai variabel intervening pada kantor akuntan publik (KAP) di jawa tengah. Jurnal Dinamika Akuntansi, 5(2).
Cahyono, D. (2008). Persepsi ketidakpastian lingkungan, ambiguitas peran dan konflik peran sebagai mediasi antara program mentoring dengan kepuasan kerja, prestasi kerja dan niat ingin pindah studi empiris di lingkungan Kantor Akuntan Publik (KAP) besar (Doctoral dissertation, program Pascasarjana Universitas Diponegoro).
Churiyah, M. (2011). Pengaruh konflik peran, kelelahan emosional terhadap kepuasan kerja dan komitmen organisasi. Jurnal Ekonomi Bisnis, 16(2), 145-154.
Ghozali, I., & Latan, H. (2015). Partial Least Squares, konsep, teknik dan aplikasi menggunakan program Smartpls 3.0 untuk penelitian empiris. Semarang: Badan Penerbit UNDIP.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: Global edition.
Handoko, T. H. (2001). Manajemen sumber daya manusia. Yogyakarta: BPFE.
Hodge, B. J., Anthony, W. P., & Gales, L. M. (1991). Organisational Theory: A strategic approach.
Ivancevich, J. M., Konopaske, R., & Matteson, M. T. (2007). Perilaku dan manajemen organisasi. Jakarta: Erlangga.
Kawiana, I. G. P., Dewi, L. K. C., Martini, L. K. B., & Suardana, I. B. R. (2018). The influence of organizational culture, employee satisfaction, personality, and organizational commitment towards employee performance. International Research Journal of Management, IT and Social Sciences, 5(3), 35-45.
Luthans, F. (2006). Perilaku Organisasi,(Alih Bahasa VA Yuwono, dkk). Edisi Bahasa Indonesia, Yogyakarta: ANDI.
Malik, M. E., Nawab, S., Naeem, B., & Danish, R. Q. (2010). Job satisfaction and organizational commitment of university teachers in public sector of Pakistan. International journal of business and management, 5(6), 17.
Mansoor, M., Fida, S., Nasir, S., & Ahmad, Z. (2011). The impact of job stress on employee job satisfaction a study on telecommunication sector of Pakistan. Journal of Business Studies Quarterly, 2(3), 50.
Martini, L. K. B., Suardana, I. B. R., & Astawa, I. N. D. (2018). Dimension Effect of Tangibles, Reliability, Responsiveness, Assurance, Empathy, Leadership towards Employee Satisfaction. International Research Journal of Management, IT and Social Sciences, 5(2), 210-215.
Moorhead, G., & Griffin, R. W. (2013). Perilaku Organisasi: Manajemen Sumber Daya Manusia dan Organisasi. Jakarta: Salemba Empat.
Ndari, I. W., M Wahyuddin, M. S., & Wajdi, M. F. (2017). Pengaruh Role Of Conflict Dan Role Of Ambiquity Terhadap Kepuasan Kerja Dan Komitmen Organisasional Perawat RSUD Bagas Waras Klaten (Doctoral dissertation, Universitas Muhammadiyah Surakarta).
Puspitawati, N. M. D., & Riana, I. G. (2014). Pengaruh kepuasan kerja terhadap komitmen Organisasional dan kualitas layanan. Matrik: Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan.
Redfern, S., Hannan, S., Norman, I., & Martin, F. (2002). Work satisfaction, stress, quality of care and morale of older people in a nursing home. Health & social care in the community, 10(6), 512-517. https://doi.org/10.1046/j.1365-2524.2002.00396.x
Robbins, S. P. Judge. 2007. Perilaku organisasi.
Robbins, S. P., & Judge, T. A. (2008). Perilaku organisasi (Organizational behavior). Jakarta: Salemba Empat.
Sari, I. G. A. D. I., & Dwirandra, A. (2019). The ability of organization commitment and moderate worked motivation by the effect of budget goal clarity in budgetary inaccuracy. International Research Journal of Management, IT and Social Sciences, 6(3), 11-17. https://doi.org/10.21744/irjmis.v6n3.622
Silalahi, U. (2010). Metode Penelitian Sosial. PT Refika Aditama.
Sopiah, M. M. (2008). Perilaku Organisasional. Yogyakarta: PT Andi Yogya.
Sukayana, G. A., & Putri, I. A. D. (2019). Tri hita karana culture and organizational commitments moderate: effect of participation on budgetary slack. International Research Journal of Management, IT and Social Sciences, 6(4), 180-188. https://doi.org/10.21744/irjmis.v6n4.676
Umam, K. (2010). Perilaku organisasi. Bandung: Pustaka Setia.
Widiasari, Diana Putri., Budiono. (2015). Pengaruh Konflik Peran Dan Pengembangan Karir Terhadap Kepuasan Kerja (Studi Pegawai Divisi Konstruksi Iv Di Pt. Adhi Karya (Persero) Tbk. Surabaya). Journal Of Research In Economics And Management (Jurnal Riset Ekonomi dan Manajemen) Volume 16, No. 1, Januari – Juni (Semester I) 2016, Halaman 44-65.
Wu, L., & Norman, I. J. (2006). An investigation of job satisfaction, organizational commitment and role conflict and ambiguity in a sample of Chinese undergraduate nursing students. Nurse education today, 26(4), 304-314. https://doi.org/10.1016/j.nedt.2005.10.011
Yousef, D. A. (2002). Job satisfaction as a mediator of the relationship between role stressors and organizational commitment: A study from an Arabic cultural perspective. Journal of managerial psychology, 17(4), 250-266. https://doi.org/10.1108/02683940210428074
Published
How to Cite
Issue
Section
Articles published in the International Journal of Social Sciences and Humanities (IJSSH) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IJSSH right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IJSSH can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
This copyright notice applies to articles published in IJSSH volumes 4 onwards. Please read about the copyright notices for previous volumes under Journal History.