Mediation role of job satisfaction towards effect of conflict roles on organizational commitment

Study on private hospitals non-medical employees in Mataram city

  • Lalu Anugrah Alwan Saputra Mataram University, Mataram, Indonesia
  • - Surati Mataram University, Mataram, Indonesia
  • Akhmad Saufi Mataram University, Mataram, Indonesia
Keywords: commitment, job, role conflict, organizational, satisfaction

Abstract

The current study aimed at analyzing as well as determining job satisfaction on organizational commitment in non-medical employees at Indonesia private hospitals. It examined the influence of role conflict on organizational commitment. The population in this study were all non-medical employees of Private Hospitals in Mataram City- Indonesia. The total samples were 118 employees. The researchers, in collecting data, applied techniques of questionnaires, documentation, and interviews. After that, the data were analyzed using 3.0 Partial Least Square (PLS) program. The results of this study have indicated that the role of conflict has got a negative and significant effect on organizational commitment. It has also got a negative and significant effect on job satisfaction. Furthermore, job satisfaction has got a positive and significant effect on organizational commitment. The role conflict itself, through job satisfaction mediation, has got a negative and significant effect on organizational commitment.

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Published
2019-08-07
How to Cite
Saputra, L. A. A., Surati, -, & Saufi, A. (2019). Mediation role of job satisfaction towards effect of conflict roles on organizational commitment. International Journal of Social Sciences and Humanities, 3(2), 165-175. https://doi.org/10.29332/ijssh.v3n2.308
Section
Articles