Influence factor of consumers interest on using E-money
Keywords:
attitudes, benefits, consumers knowledge, E-money, interestsAbstract
The objectives of this study was to determine the factors that influence consumer interest in using e-money in Badung and Denpasar City in Bali. This study uses the analysis of SEM structural equations with alternative Partial Least Square (PLS). Consumer attitudes mediate the influence of the relationship between perceived benefits and perceived ease of consumer interest in using e-money, the attitude of consumers in using e-money does not mediate the effect of the relationship between customer knowledge on consumer interest in using e-money. The coefficient of determination R-square for attitude variables is 0.502, which means that the variable attitude of consumers in using e-money can be explained by the variable perception of benefits, perceived convenience and consumer knowledge by 50.2 percent, or in other words, every variant of consumer attitudes e-money will be explained by the variable perception of benefits, perceived ease and consumers knowledge by 50.2 percent, the rest explained by other variables outside the model by 49.8 percent.
Downloads
References
Agbaeze, K. E., Monyei, E. F., & Agu, O. A. (2017). Impact of talent management strategies on organizational performance in selected deposit money banks in Lagos State, Nigeria. International Research Journal of Management, IT and Social Sciences, 4(2), 135-151.
Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
Amin, S. (2014). Capitalism in the age of globalization: The management of contemporary society. Zed Books Ltd..
Assael, H. (1984). Consumer behavior and marketing action. Kent Pub. Co..
Chitra, S., & Malarvizhi, M. (2018). A study on Consumer Reaction on Passenger Car Tyre Selection in Theni. International Research Journal of Management, IT and Social Sciences, 5(2), 64-68.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340. https://doi.org/10.2307/249008
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management science, 35(8), 982-1003. https://doi.org/10.1287/mnsc.35.8.982
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management science, 35(8), 982-1003. https://doi.org/10.1287/mnsc.35.8.982
Ferdinand, A. (2006). Metode penelitian manajemen.
Fishbein, M., & Ajzen, I. (1975). Intention and Behavior: An introduction to theory and research.
Fishbein, M., & Ajzen, I. (1980). Predicting and understanding consumer behavior: Attitude-behavior correspondence. Understanding attitudes and predicting social behavior, 148-172.
Hawkins, D. I., Mothersbaugh, D. L., & Best, R. J. (2010). Consumer behavior. NY: McGraw-Hill.
Ifeanyichukwu, C. D. (2016). Effect of celebrity endorsements on consumers purchase decision in Nigeria. International Research Journal of Management, IT and Social Sciences, 3(9), 120-128.
Irmadhani, I. (2012). Pengaruh Persepsi Kebermanfaatan, Persepsi Kemudahan Penggunaan dan Computer Self Efficacy, terhadap Penggunaan Online Banking pada Mahasiswa S1 Fakultas Ekonomi Universitas Negeri Yogyakarta. Kajian Pendidikan Akuntansi Indonesia, 1(3).
Jaminyasa, I. M., Pulawan, I. M., Martadiani, A. M., & Amerta, I. M. S. (2017). The marketing mix affect on the consumer buying decision (case study of sausage products at PT. Aroma Denpasar). International Journal of Social Sciences and Humanities, 1(2), 65-74. https://doi.org/10.29332/ijssh.v1n2.44
Korry, P. D. P., Yulianti, N. M. D. R., & Yunita, P. I. (2017). Increase the attractiveness of local fruits to buying intention of hedonic consumers in bali. International Research Journal of Management, IT and Social Sciences, 4(6), 10-16.
Li, M., & Vitányi, P. (2008). An introduction to Kolmogorov complexity and its applications (Vol. 3). New York: Springer.
Madden, T. J., Ellen, P. S., & Ajzen, I. (1992). A comparison of the theory of planned behavior and the theory of reasoned action. Personality and social psychology Bulletin, 18(1), 3-9. https://doi.org/10.1177%2F0146167292181001
Schiffman, L. G., Kanuk, L. L., & Wisenblit, J. (2010). Consumer Behaviour: Global Edition.
Schiffman, L., & Kanuk, L. L. (2008). Perilaku konsumen. Jakarta: Indeks.
Taylor, S., & Todd, P. A. (1995). Understanding information technology usage: A test of competing models. Information systems research, 6(2), 144-176. https://doi.org/10.1287/isre.6.2.144
Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management science, 46(2), 186-204. https://doi.org/10.1287/mnsc.46.2.186.11926
Waspada, I. (2012). Percepatan Adopsi Sistem Transaksi Teknologi Informasi untuk Meningkatkan Aksesibilitas Layanan Jasa Perbankan. Jurnal Keuangan dan Perbankan, 16(1).
Wijayanti, T. P., Pinem, A. A., Handayani, P. W., & Ruldeviyani, Y. (2017). Knowledge management system design of indonesian general district hospital. Journal of Engineering and Applied Sciences, 12(4), 808-813.
Published
How to Cite
Issue
Section
Articles published in the International Journal of Social Sciences and Humanities (IJSSH) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IJSSH right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IJSSH can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
This copyright notice applies to articles published in IJSSH volumes 4 onwards. Please read about the copyright notices for previous volumes under Journal History.