Legal status of artificial intelligence-based health insurance services: Challenges, opportunities for customer protection

Rika Riyanti

doi:10.53730/ijhs.v6n2.10600

Authors

Rika Riyanti
rikarianti0808@gmail.com
Politeknik Negeri Pontianak, West Kalimantan, Indonesia

Keywords:

health insurance, health pattern, health sector, human healthcare, legality

Abstract

This study examines various sources of publications to complement the discussion of legal literacy studies on applying artificial intelligence based on health insurance and public services regarding challenges and opportunities in consumer protection. Several studies have been published on artificial intelligence; some even have one regarding health, but the legal status has not been found in consumer protection for technology-based insurance. On that basis, the existence of this research. We obtained data from several electronic searches and analyzed them to answer the research problem. Our approach is that we first analyze the data with an understanding of the questions, then search the data electronically and then review it; it involves a system of data coding, interpretation, and in-depth evaluation. Finally, based on the discussion of the results, it can be concluded that the use of intelligence applications in terms of public services in health insurance is something that helps the implementation of health insurance, which includes very transparent data, where the algorithm has been designed in such a way.

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