Evaluation of performance quality and safety measures in medical laboratories within the health sector under the corona pandemic
Keywords:
quality, laboratory, institutions, COVID-19, performanceAbstract
Background: Historically, laboratories in many developing countries have suffered from inadequate facilities, low financing, and a scarcity of competent employees. Misdiagnosis occurs as a result of a lack of access to proper laboratory services, resulting in worse patient care, increased expenditures, and the continued transmission of infectious illnesses. Materials and Methods: This is a cross-sectional study conducted at 3 hospitals, 19 PHCCs distributed in 5 sectors, and 1 Public Health Laboratory randomly selected (By using a Multistage random sampling method) in Muthanna governorate. The period of study starting on 1st December 2021 – 31 March 2021. Results: In this study, the overall assessment of the health institutions according to the main domains, the study found that the highest assessment score was for the Public health laboratory at 1.807 with a good level, while the lowest assessment score was for AL-warkaa hospital at 1.547 with acceptable level. As for the overall assessment for all the main domains were acceptable with a mean score of 1.67. Conclusions: The overall evaluation of quality indicators in laboratories in all health institutions studied was acceptable to some extent.
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