Monitoring analysis of the speed of outpatient medical record services at X Hospital, in Bekasi Regency, 2021

https://doi.org/10.53730/ijhs.v6nS9.13614

Authors

  • Afif Wahyudi Hidayat Hospital Administration Study Program, Suherman Medika University; Industrial Highway Pasirgombong Jababeka Cikarang Utara Bekasi, West Java – 17530, Indonesia
  • Anom Dwi Prakoso Hospital Administration Study Program, Suherman Medika University; Industrial Highway Pasirgombong Jababeka Cikarang Utara Bekasi, West Java – 17530, Indonesia

Keywords:

human resources, facilities and infrastructure, policies and medical record flow

Abstract

One of the quality of outpatient services in hospitals is the provision of fast and accurate medical record files so that they can support good health services. Provision of medical record documents in outpatient services in accordance with Hospital Minimum Service Standards No.129/Menkes/SK/II/2008 that is less than or equal to 10 minutes, but to determine the continuity of the time suitability, monitoring analysis needs to be carried out, whether there is an increase in speed of medical record services or experiencing a decline in medical record services. So if there are significant obstacles, it is necessary to look for the causative factors, then if the speed of service increases, it is necessary to know and improve what factors greatly influence the increase of speed in medical record services of the outpatient unit of X Hospital. The purpose of this study is to monitor and analyze the speed of medical record services in the outpatient unit of X Hospital. The type of research conducted is qualitative research. The subject of this research is the coordinator in each part of processing (assembling, coding, indexing, analyzing), distribution, filing or storage and retrieval of medical records. 

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Published

09-11-2022

How to Cite

Hidayat, A. W., & Prakoso, A. D. (2022). Monitoring analysis of the speed of outpatient medical record services at X Hospital, in Bekasi Regency, 2021. International Journal of Health Sciences, 6(S9), 4116–4126. https://doi.org/10.53730/ijhs.v6nS9.13614

Issue

Section

Peer Review Articles