The  role of Sehat Insaf Card in access to healthcare services: Exploring health professional perceptions in Lahore

Ferheen Shahbaz; Mirza Asad Ali Baig; Ali Zaman Tarar; Fatim Majeed; Muhammad Yasir Sultan; Muneeb Ur Rehman; Naveed Haider; Nauman Ali Chaudary; Javeria Saleem

doi:10.53730/ijhs.v7nS1.14183

Authors

Ferheen Shahbaz
ferrikhan044@gmail.com
Department of Public Health, The University of Punjab
Mirza Asad Ali Baig Department of Public Health, The University of Punjab
Ali Zaman Tarar Department of Public Health, The University of Punjab
Fatim Majeed Department of Public Health, The University of Punjab
Muhammad Yasir Sultan Department of Public Health, The University of Punjab
Muneeb Ur Rehman Department of Public Health, The University of Punjab
Naveed Haider Department of Public Health, The University of Punjab
Nauman Ali Chaudary Department of Public Health, The University of Punjab
Javeria Saleem Department of Public Health, The University of Punjab

Keywords:

healthcare services, Sehat Insaf Card, health professional perceptions

Abstract

Introduction: The Sehat Insaf Card (SIC) scheme has the potential to improve access to healthcare services for low-income families in Pakistan, there are several challenges that healthcare professionals may face during its implementation. Objectives: This study aims to assess the workload, reimbursement rates, quality of care, and job satisfaction and burnout levels of healthcare professionals in private hospitals providing services under the Sehat Insaf Card scheme. The study's findings will provide insights into the effectiveness of the scheme and inform policymakers about healthcare workforce well-being. Methodology: The study utilized a cross-sectional survey design to collect data from private hospitals in Lahore, using a one-day survey and questionnaires to achieve a snapshot of the research problem at a societal level. A sample size of 200 was calculated and data were analyzed using SPSS. Regression analysis was done to calculate value significance of the analysis. Results: The study assessed the impact of Sehat Insaf Card on healthcare professionals in private hospitals. Results showed a significant impact on increased work and demand (mean score: 76.09, p-value: 0.0071), due to administrative requirements (mean score: 65.09, p-value: 0.0082), and insufficient reimbursement rates (mean score: 56.98, p-value: 0.0032).

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