The impact of using smart applications, “Sehaty Application”, on health care at primary care center in Al-Qurayyat Region
Keywords:
healthcare facilities, smart application, quality service, Al Qurayyat, Sehaty applicationAbstract
The research aimed to investigate the impact of using smart applications, specifically the "Sehhaty" application, on healthcare in primary care centers in the Al Qurayyat province. The study used a descriptive-analytical methodology and relied on an electronic questionnaire as a tool for data collection. The study sample consisted of 213 residents of Al Qurayyat and 211 individuals from major cities. The study found that the most common method used to obtain healthcare services inside and outside the province was through the "Sehaty" application, but the residents of Al Qurayyat were the least likely to use it. The study also found that the level of knowledge and ease of use of the application was slightly lower among residents of the province. Additionally, the study found that residents of the province benefited more from the services of the application and that residents of major cities were more satisfied with the application's services. The most significant problem encountered by both residents of the province and major cities when using the application was the need for a high-speed internet connection. The study recommended several measures to optimize the use of the application.
Downloads
References
Albatran, Abeer Fawzi, and Abu Al Ghanem, Khaled Mohamed. (2021). The Effect of Smart Phone Applications Characteristics in Improving Jordanian Telecomunication Companies Customers' Utility (Unpublished Master's Thesis). Arab Amman University, Amman. Retrieved from: http://search.mandumah.com/Record/1255895
Al Khlaileh, Qaseem Mohammed, and Al Sammadi, Ziad Mohammed Ali. (2021). The Impact of Artificial Intelligence Applications on the Quality of Health Care: An Applied Study on the Hospitals of the Jordanian Ministry of Health (Unpublished Master's Thesis). Al alBayt University, Mafraq. Retrieved from:http://search.mandumah.com/Record/1253311
Alsahibani, Suleiman bin Ali, and Al Sharqi, Omar Ziyan. (2011). The extent of contribution of telemedicine to improve health services: An applied study at the Armed Forces Hospital in Riyadh (Unpublished Master's Thesis). King Abdulaziz University - Jeddah. Retrieved.
Altabakhi, Noor Mohamed, and Mansour, Osman Nasser Mahmoud. (2022). The Degree of Employment of Smart Phone Applications in Managing the Educational Process in Jordanian Schools, Palestinian Journal of Open and E-Learning Education, Vol10, Issue16, 51 - 65. Retrieved from: http://search.mandumah.com/Record/1203416
Altarawneh, Muhammad Zaki Ali Ahmed, and Al Khwaldeh, Abeer Fareed Abdullah Hameed. (2022). Investigating the Factors Affecting the Acceptance of Smart Phone Applications for Health Services in the Context of Jordanian Ministry of Health Hospitals: An Empirical Evidence from the Crisis Era (Unpublished Master's Thesis). Mutah University, Al Karak. Retrieved from: http://search.mandumah.com/Record/1275377.
Al-Omar, Mohamed Ali Mujawar, and Abu Bakr, Sahar Mohamed Mahmoud. (2018). The Impact of Quality Assurance on Healthcare Services in Royal Medical Services Hospitals (Unpublished Master's Thesis). Arab Open University, Amman.
Abdelhaq, Hanan Sayel, and Al-Lahham, Mohammed Abdulaziz. (2020). The Use of Social Media in Improving the Quality of Healthcare Services: A Field Study of Eye Hospitals and Clinics in Amman, Jordan (Unpublished Master's Thesis). Al-Balqa' Applied University, Al-Salt.
Al-Nimri, Heba Salah Al-Din Mohamed. (2022). Selection and evaluation of smart phone applications for academic libraries: proposed criteria and specifications. Egyptian Journal of Information Science, 9(1), 327-366.
Ibrahim, Omar Mohamed Ahmed, and Ahmed, Al-Samani Abdel-Mutalab. (2022). Developing an ArgonuMix model for interactive smartphone applications with application to children's applications (Unpublished PhD Thesis). University of Khartoum, Sudan.
Abu Jleil, Mohammed Mansour Youssef, and Al-Hawamdeh, Tharwat Mohamed Mahmoud. (2022). The Mediating Role of Service Quality in Studying the Impact of Using Smart Applications on the Ethical Behavior of Home Air Conditioning Sales Representatives in Amman: A Field Study. Jarash for Research and Studies, 23(1), 1631-1647.
Abu Dayya, Mohammed Shihda Youssef, Qassem, Ismail Abdullah Mohamed, and Radwan, Abdul Karim Saeed. (2021). The Impact of Organizational Culture on the Quality of Primary Healthcare Services: An Applied Study "Governmental Primary Healthcare Centers - Southern Governorates" (Unpublished Master's Thesis). Islamic University of Gaza, Gaza.
Abu Sha'la, Dima Hamed Mohamed, and Al-Asaf, Hamza Abdel-Fattah Awad. (2022). The Impact of Using Interactive Smart Sports Applications on the Achievement of Basic Stage Students (Unpublished Master's Thesis). Middle East University, Amman.
Ahmed, Mohamed Ahmed Hassan, and Al-Kalas, Nasr Al-Din Al-Amin Fadlallah. (2020). The Impact of Healthcare Quality on Patient Satisfaction: A Case Study of Bashair University Hospital (Unpublished Master's Thesis). University of Khartoum, Sudan.
Awad, Hanin Muneef, and Mughaddi, Younis Abdulaziz. (2022). The Impact of Smart Phone Applications in Improving the Marketing Performance of Banking Services in Jordanian Commercial Banks (Unpublished Master's Thesis). Arab Open University, Amman.
Bakir, Mohammed Abdo. (2022). Public Acceptance of Health Applications via Smart Phone Technologies in Saudi Arabia and their Communicative Effects: A Study within the Framework of the Technology Acceptance Model and the Effects and Acceptance of Technology. Journal of Media Research, 60, 2, 625-680.
Bani Hamad, Abdulrahman Ahmed Ali, and Al-Qurashi, Zaher Raddad. (2022). Delivery Services in Restaurants through Smart Phone Applications and their Impact on Customer Satisfaction (Unpublished Master's Thesis). Arab Open University, Amman.
Jaradat, Mohammed Ali Ahmed, and Al-Jarah, Jihad Mohammed. (2020). Contracting Passenger Transportation using Smart Transportation Applications (Unpublished Master's Thesis). Mu'tah University, Mu'tah.
Mahmoud, Yasmeen Ayman Abdel Fattah, and Al-Sukkari, Bilal Khalef. (2020). Healthcare Service Quality and Its Impact on Customer Satisfaction in Jordanian Hospitals Accredited by JCIA (Unpublished Master's Thesis). Al-Isra Private University - Amman.
Musa, Zeinab Turki Na'ma, and Al-Ajras, Haider Hatem Falah. (2022). Building Proposed Standards for Using Smart Applications in Teaching According to Blended Learning Styles. Journal of Humanities Sciences, 29, 2, 1-17.
Nassar, Asma Ibrahim, and Al-Omari, Mohammad Shihada Abu Yemen. (2013). The Impact of Hospital Accreditation Standards on Improving the Level of Healthcare Services at Prince Hamzah Hospital: A Case Study (Unpublished Master's Thesis). Amman Arab
Salem, Atiya Abdulwahid. (2021). Evaluating the Role of Medical Care Management in Establishing Dimensions of Healthcare Service Quality: A Field Study of Tripoli University Hospital in Greater Tripoli Municipality. Journal of Financial, Accounting and Administrative Studies, 8, 1, 28-51.
Sariwi, Najah Mohammad Ali, and Abu Alghunaim, Khaled Mohammad. (2022). The Impact of Smart Phone Application Characteristics on the Marketing Mix of Jordanian Insurance Companies (Unpublished Master's Thesis). Arab Open University, Amman.
'Ainous, Radwan. (2022). Measuring Patient Satisfaction with Healthcare Services: Using Artificial Neural Network (ANN) Models. Journal of the Institute of Economic Sciences, 25, 1, 333-352.
Gueri, Malika. (2021). Training and Its Impact on the Quality of Healthcare Services: A Field Study at the Didouche Mourad Public Hospital in Constantine. Journal of Studies and Research, 13, 1, 914-924. University - Amman.
Wasar, Nawal. (2022). Digital Health in the COVID-19 Pandemic: Digital Health Applications via Smart Phones as a Model. International Journal of Social Communication, 9, 1, 399-413.
Published
How to Cite
Issue
Section
Copyright (c) 2023 International journal of health sciences
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles published in the International Journal of Health Sciences (IJHS) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IJHS right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IJHS can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
This copyright notice applies to articles published in IJHS volumes 4 onwards. Please read about the copyright notices for previous volumes under Journal History.
