The importance of training and development of employees in improving the quality of health services
Keywords:
Training, Development, Health services, Staff working, Qassim hospitals, Quality of healthcare servicesAbstract
The study aimed to identify the importance of training and development for staff working in Qassim hospitals, in addition to the quality of health services provided to patients and technicians, and the researcher prepared a questionnaire to obtain the answers of the sample. From the study after verifying the truth, consistency, and confirmation of the judges, and among the most prominent results that were reached: Continuing to train the various hospital workers with average accounts (4,759), (training for administrative and technical activities) with moderate accounts (4,759), (the Arabs have experiences Practical and practical for training) with arithmetic scores (4.740), (loading is actually carried out in a bag in a mirror with two bathrooms) with a score of (4.50), (science seats are left for sports training) with a score of (4.33) management, total quality inputs in training and medical services) with an average My arithmetic (4.23), the existence of a statistically significant correlation between the degree of practicing the quality of health services and the training and development of workers in the health sector at the level of 0.670, and the study: the need to choose a sufficient number of managers to ensure the quality of health services in hospitals.
Downloads
References
Anwar, Nofal Abdulrahman (2021). The role of training in improving the quality of healthcare services in educational hospitals: an applied study on the Republican Teaching Hospital in Aden Governorate. University of Al-Bayda Journal, 2(3), 1-20.
Badeer, Kamel (2004). Human resource management and organizational performance efficiency. University Institution for Studies, Publishing, and Distribution, Beirut, 1st edition.
Zahi Mansour Al-Sassi, Zahi Mansour (2004). Training as one of the basic components for the development of human capabilities: a psychological perspective. International Conference on Human Development and Opportunities for Integration in the Knowledge Economy and Human Competencies, Faculty of Law and Economics, University of Ouargla.
Tantawi, Mustafa (2004). The importance of training. National Institute for Higher Administration, Industrial Relations Program, Cairo.
Adel bin Shahin Al-Dosari, Adel Shahin (2003). The Unified National Training Strategy. Second Applied Conference for National Employment, Kuwait.
Abdul Wahab, Ali Mohamed (2001). Personnel management. Commerce and Cooperation Library, Cairo.
Al-Atibi, Saad Marzouk (2004). The concept and methods of determining the return on investment in training. Paper presented at the Third Arab Conference for Consultations and Training, Arab Organization for Administrative Development, Cairo, April 2004.
Ali Al-Salami, Ali (2004). Personnel management to improve productivity efficiency. Dar Al-Maaref, Cairo.
Ammar, Asmaa (2021). Human resource management and its role in improving the quality of healthcare services: a case study of the Mother and Child Hospital in Tlemcen. Journal of Economics, Finance, and Business, 6(2), 429-440.
Al-Faris, Ibrahim Abdullah (2007). The importance of continuous training within the facility. Sixth Arab Consultations and Training Conference, Rabat.
Al-Qaryouti, Mohammed Qassem (2004). Human resource management. Dar Majdalawi for Publishing and Distribution, Amman.
Al-Mahi Omar Al-Mahi, Al-Mahi Omar (2003). The importance of training return for the telecommunications sector. Eleventh Arab Network Meeting for Human Resource Management and Development, Khartoum, Sudan.
Becker, G. S. (1994). Human capital revisited. Human Capital: A Theoretical and Empirical Analysis with Special Reference to Education, Third Edition, The University of Chicago Press: 15-28.
Covey, S. R. (1992). Principle centered leadership, Simon and Schuster.
Dufour, J.-C. and S. Maisonnas (1997). Marketing et services: du transactionnel au relationnel, Presses Université Laval.
Mustafa, Ahmed (2002). "Training as a means for managers to develop human and administrative resources." Institute of Public Administration, Muscat.
Musa, Abdelrahim Abbas (2019). The impact of training on improving healthcare services in Saudi Arabia's hospitals: an applied study on King Abdullah Hospital in Bisha Governorate. Journal of Economic, Administrative, and Legal Sciences, 20-40.
Norman Gronlurd(1988). How to Construct Achievement Tests (4th ed) Englewood cliffs, New Jersey: Prentice Hall, P. 30.
Nowack, K. M. (1991). "A True Training Needs Analysis." Training and Development Journal 45(4): 69-73.
Orolyn Nilson (2000). Training Program، Work Book Englewood Clifs, New Gersey, Prentice – Hall, P. 33.P 111.
Published
How to Cite
Issue
Section
Copyright (c) 2023 International journal of health sciences

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles published in the International Journal of Health Sciences (IJHS) are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IJHS right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.
Articles published in IJHS can be copied, communicated and shared in their published form for non-commercial purposes provided full attribution is given to the author and the journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
This copyright notice applies to articles published in IJHS volumes 4 onwards. Please read about the copyright notices for previous volumes under Journal History.