The relationship between perceived bureaucratic orientation and job satisfaction among nurses in the healthcare system Iligan City, Philippines

https://doi.org/10.53730/ijhs.v8n2.15024

Authors

  • Ian C. Abordo Adventist Medical Center College, San Miguel, Iligan City, Philippines
  • Donna Belle P. Sumugat Adventist Medical Center College, San Miguel, Iligan City, Philippines
  • Raymond M. Salvador Adventist Medical Center College, San Miguel, Iligan City, Philippines
  • Sharmaine O. Pasague Adventist Medical Center College, San Miguel, Iligan City, Philippines
  • Jofe Albert D. Bantilan Adventist Medical Center College, San Miguel, Iligan City, Philippines
  • Myrtle Ashlei L. Vasquez Adventist Medical Center College, San Miguel, Iligan City, Philippines
  • Walid M. Ote Adventist Medical Center College, San Miguel, Iligan City, Philippines

Keywords:

administrative control, bureaucratic orientation, job satisfaction, management, participatory management practices, registered nurses

Abstract

Background: Prior studies reveal that job satisfaction among nurses has become a growing global concern, revealing varied levels of satisfaction across different countries. Little is known about the role of bureaucratic orientation influencing job satisfaction in the Philippine context. Aim: This study investigated the relationship between bureaucratic orientation and job satisfaction among nurses in a hospital in the Philippines. Design: Using a quantitative, descriptive-correlational design, data were collected from 102 registered nurses through structured questionnaires. Results:  Nurses perceived bureaucratic orientation as leaning towards administrative control, with management having primary control over practice, personnel, and resources. The study found a positive significant correlation between administrative control over practice and appropriate support from superiors and with a pleasant working environment. However, administrative control over resources and personnel negatively correlated with nurses' emotions towards work. Greater management participation in committee structures was also negatively associated with nurses' emotional fulfilment and perceived workplace significance. Conclusion: These results highlight the need for participatory management practices enhancing job satisfaction among nurses. The findings of this study can inform hospital administrators and nurses’ additional insight especially in a Philippine healthcare setting on how they can collaboratively support each other to improve nursing practice.

Downloads

Download data is not yet available.

References

Adkins, M. (2023). The Impact of Shared Governance on Work Engagement and Job Satisfaction.

Ahlstedt, C., Lindvall, C. E., Holmström, I. K., & Athlin, Å. M. (2019). What makes registered nurses remain in work? An ethnographic study. International journal of nursing studies, 89, 32-38. https://doi.org/10.1016/j.ijnurstu.2018.09.008 DOI: https://doi.org/10.1016/j.ijnurstu.2018.09.008

Ahmed, M. F., & Ibrahim, A. A. (2023). Head nurses' professionalism, systems thinking and its relation to safe nursing care. Port Said Scientific Journal of Nursing, 10(1), 257-277. DOI: https://doi.org/10.21608/pssjn.2023.186500.1246

Alan, H., Polat, S., & Tiryaki Sen, H. (2022). The role of psychological capital in the relationship between nurses' job satisfaction and turnover intention. Perspectives in Psychiatric Care, 58(4), 2811-2819. DOI: https://doi.org/10.1111/ppc.13128

Alluhaybi, A., Wilson, A., Usher, K., & Durkin, J. (2023). Impact of nurse manager leadership styles on work engagement: a systematic literature review. Journal of Nursing Management, 2023(1), 5090276. DOI: https://doi.org/10.1155/2023/5090276

Atalla, A. D. G., Sharif, L. S., Katooa, N. E., Kandil, F. S., Mahsoon, A., & Elseesy, N. A. M. (2023). Relationship between nurses’ perception of professional shared governance and their career motivation: a cross-sectional study. International Journal of Nursing Sciences, 10(4), 485-491. https://doi.org/10.1016/j.ijnss.2023.09.016 DOI: https://doi.org/10.1016/j.ijnss.2023.09.016

Bakhamis, L., Paul III, D. P., Smith, H., & Coustasse, A. (2019). Still an epidemic: the burnout syndrome in hospital registered nurses. The health care manager, 38(1), 3-10. DOI: https://doi.org/10.1097/HCM.0000000000000243

Bhat, A. (2023). Descriptive correlational: Descriptive vs correlational research. Market Research: QuestionPro. https://www. questionpro. com/blog/descriptive-research-vs-correlational-research.

Bragadóttir, H., Kalisch, B. J., Flygenring, B. G., & Tryggvadóttir, G. B. (2023). The relationship of nursing teamwork and job satisfaction in hospitals. SAGE Open Nursing, 9, 23779608231175027. DOI: https://doi.org/10.1177/23779608231175027

Chen, Y. C., Guo, Y. L. L., Chin, W. S., Cheng, N. Y., Ho, J. J., & Shiao, J. S. C. (2019). Patient–nurse ratio is related to nurses’ intention to leave their job through mediating factors of burnout and job dissatisfaction. International journal of environmental research and public health, 16(23), 4801. DOI: https://doi.org/10.3390/ijerph16234801

Choi, S., & Kim, M. (2019). Effects of structural empowerment and professional governance on autonomy and job satisfaction of the Korean nurses. Journal of nursing management, 27(8), 1664-1672. DOI: https://doi.org/10.1111/jonm.12855

Dols, J. D., DiLeo, H. A., & Beckmann-Mendez, D. (2021). Nurse-managed health centers: Financial sustainability, community benefit, and stakeholders. The Journal for Nurse Practitioners, 17(6), 712-717. https://doi.org/10.1016/j.nurpra.2021.01.022 DOI: https://doi.org/10.1016/j.nurpra.2021.01.022

El Desoky, E., El Said, N., & El-Shaer, A. (2021). Organizational culture, individual innovation and their relation to nursing staff’s work engagement. Mansoura Nursing Journal, 8(3), 39-59. DOI: https://doi.org/10.21608/mnj.2021.213159

El-Shaer, A., & Ahmed, M. (2019). The relationship between professional shared governance and nurses career motivation at Mansoura University Hospital and Oncology Center. IOSR J Nurs Health Sci, 8(4), 16-26.

Feringa, M. M., De Swardt, H. C., & Havenga, Y. (2018). Registered nurses’ knowledge, attitude, practice and regulation regarding their scope of practice: A literature review. International journal of Africa nursing sciences, 8, 87-97. https://doi.org/10.1016/j.ijans.2018.04.001 DOI: https://doi.org/10.1016/j.ijans.2018.04.001

Fukuzaki, T., Iwata, N., Ooba, S., Takeda, S., & Inoue, M. (2021). The effect of nurses’ work–life balance on work engagement: the adjustment effect of affective commitment. Yonago Acta Medica, 64(3), 269-281. DOI: https://doi.org/10.33160/yam.2021.08.005

Grossman, V. A. (2021). The importance of supportive leadership following an unplanned event. Nursing made Incredibly Easy, 19(5), 18-28. DOI: https://doi.org/10.1097/01.NME.0000767264.53093.f7

Havaei, F., Astivia, O. L. O., & MacPhee, M. (2020). The impact of workplace violence on medical-surgical nurses’ health outcome: A moderated mediation model of work environment conditions and burnout using secondary data. International journal of nursing studies, 109, 103666. https://doi.org/10.1016/j.ijnurstu.2020.103666 DOI: https://doi.org/10.1016/j.ijnurstu.2020.103666

Hossny, E. K., Alotaibi, H. S., Mahmoud, A. M., Elcokany, N. M., Seweid, M. M., Aldhafeeri, N. A., ... & Abd Elhamed, S. M. (2023). Influence of nurses’ perception of organizational climate and toxic leadership behaviors on intent to stay: A descriptive comparative study. International journal of nursing studies advances, 5, 100147. https://doi.org/10.1016/j.ijnsa.2023.100147 DOI: https://doi.org/10.1016/j.ijnsa.2023.100147

Kaddourah, B., Al-Tannir, M., Kakish, S., & AlFayyad, I. (2020). Perception of shared governance among registered nurses in ambulatory care center at a tertiary care hospital in Saudi Arabia. Cureus, 12(6). DOI: https://doi.org/10.7759/cureus.8736

Keith, A. C., Warshawsky, N., Neff, D., Loerzel, V., & Parchment, J. (2021). Factors that influence nurse manager job satisfaction: an integrated literature review. Journal of nursing management, 29(3), 373-384. DOI: https://doi.org/10.1111/jonm.13165

Kroning, M., & Hopkins, K. (2019). Healthcare organizations thrive with shared governance. Nursing management, 50(5), 13-15. DOI: https://doi.org/10.1097/01.NUMA.0000557781.40049.2d

Mahfouz, H. H., Ebraheem, S. M., & Mahdy, A. Y. (2019). The Relation among Shared Governance, Empowerment and Job Involvement as Perceived by Medical-Surgical Nursing Staff. Evidence-Based Nursing Research, 1(3), 12-12. DOI: https://doi.org/10.47104/ebnrojs3.v1i3.58

Mahmoud, H. (2016). The relationship between nurses' professional shared governance and their work empowerment at Mansoura University and Specialized Medical Hospitals. Journal of Biology, Agriculture and Healthcare, 6(18), 13-21.

Moloney, W., Fieldes, J., & Jacobs, S. (2020). An integrative review of how healthcare organizations can support hospital nurses to thrive at work. International journal of environmental research and public health, 17(23), 8757. DOI: https://doi.org/10.3390/ijerph17238757

Muya, M., Katsuyama, K., Ozaki, F., & Aoyama, H. (2014). Development of a scale measuring the job satisfaction of J apanese hospital nurses. Japan Journal of Nursing Science, 11(3), 160-170. DOI: https://doi.org/10.1111/jjns.12017

Penconek, T., Tate, K., Bernardes, A., Lee, S., Micaroni, S. P., Balsanelli, A. P., ... & Cummings, G. G. (2021). Determinants of nurse manager job satisfaction: A systematic review. International Journal of Nursing Studies, 118, 103906. https://doi.org/10.1016/j.ijnurstu.2021.103906 DOI: https://doi.org/10.1016/j.ijnurstu.2021.103906

Rees, C. E., Nguyen, V. N., Ottrey, E., Davis, C., Pope, K., Lee, S., ... & Palermo, C. (2022). The effectiveness of extended-duration supervision training for nurses and allied health professionals: a realist evaluation. Nurse Education Today, 110, 105225. https://doi.org/10.1016/j.nedt.2021.105225 DOI: https://doi.org/10.1016/j.nedt.2021.105225

Sabancıogullari, S., & Dogan, S. (2015). Effects of the professional identity development programme on the professional identity, job satisfaction and burnout levels of nurses: A pilot study. International Journal of Nursing Practice, 21(6), 847-857. DOI: https://doi.org/10.1111/ijn.12330

Saha, A. K., Akhter, J., Mittra, C. R., Reza, H. M., & Khatun, M. R. A. (2020). Workload and job satisfaction among nurses in a tertiary level hospital. Asian Journal of Medical and Biological Research, 6(2), 359-365. DOI: https://doi.org/10.3329/ajmbr.v6i2.48084

Sapar, L., & Oducado, R. M. (2021). Revisiting job satisfaction and intention to stay: a cross-sectional study among hospital nurses in the Philippines. Nurse Media Journal of Nursing, 11(2), 133-143. DOI: https://doi.org/10.14710/nmjn.v11i2.36557

Senek, M., Robertson, S., Ryan, T., King, R., Wood, E., Taylor, B., & Tod, A. (2020). Determinants of nurse job dissatisfaction-findings from a cross-sectional survey analysis in the UK. BMC nursing, 19, 1-10. DOI: https://doi.org/10.1186/s12912-020-00481-3

Shiekh, R. H. A., & El-Hashash, E. F. (2022). A comparison of the pearson, spearman rank and kendall tau correlation coefficients using quantitative variables. Asian Journal of Probability and Statistics, 36-48. DOI: https://doi.org/10.9734/ajpas/2022/v20i3425

Specchia, M. L., Cozzolino, M. R., Carini, E., Di Pilla, A., Galletti, C., Ricciardi, W., & Damiani, G. (2021). Leadership styles and nurses’ job satisfaction. Results of a systematic review. International journal of environmental research and public health, 18(4), 1552. DOI: https://doi.org/10.3390/ijerph18041552

Spence Laschinger, H. K., Wong, C., Read, E., Cummings, G., Leiter, M., Macphee, M., ... & Wood, K. (2019). Predictors of new graduate nurses’ health over the first 4 years of practice. Nursing Open, 6(2), 245-259. DOI: https://doi.org/10.1002/nop2.231

Stimpfel, A. W., Fatehi, F., & Kovner, C. (2020). Nurses' sleep, work hours, and patient care quality, and safety. Sleep Health, 6(3), 314-320. https://doi.org/10.1016/j.sleh.2019.11.001 DOI: https://doi.org/10.1016/j.sleh.2019.11.001

Tran, A. (2020). Flipped Classroom Model in Nurse Anesthesia Programs: An Exploration of Prevalence, Students’ Satisfaction, and Receptiveness. Georgetown University.

Velázquez, M. del R. H., Bravo, J. F. S., Bermúdez, C. L. P., Mendoza, P. R. V., & Murillo, K. I. B. (2020). Management of the nursing processes of internal students in the confrontation of the COVID-19. International Journal of Health Sciences, 4(2), 24–30. https://doi.org/10.29332/ijhs.v4n2.441 DOI: https://doi.org/10.29332/ijhs.v4n2.441

Warshawsky, N., & Cramer, E. (2019). Describing nurse manager role preparation and competency: findings from a national study. JONA: The Journal of Nursing Administration, 49(5), 249-255. DOI: https://doi.org/10.1097/NNA.0000000000000746

Zhou, Q., Mei, Q., Liu, S., & Wang, Q. (2020). Dual-effects of core enterprise management and media attention on occupational health and safety of small and medium suppliers in China. Technology in Society, 63, 101419. https://doi.org/10.1016/j.techsoc.2020.101419 DOI: https://doi.org/10.1016/j.techsoc.2020.101419

Published

12-08-2024

How to Cite

Abordo, I. C., Sumugat, D. B. P., Salvador, R. M., Pasague, S. O., Bantilan, J. A. D., Vasquez, M. A. L., & Ote, W. M. . (2024). The relationship between perceived bureaucratic orientation and job satisfaction among nurses in the healthcare system Iligan City, Philippines. International Journal of Health Sciences, 8(2), 211–224. https://doi.org/10.53730/ijhs.v8n2.15024

Issue

Section

Peer Review Articles