Quality improvement and patient safety: strategies and challenges in healthcare system transformation

Saif Sultan Alsahli; Mesfer Hamed M Almalki; Ali Mesfer Alkhathami; Ahmed Ali Alharbi; Mohammed Eid Alhawit; Khalaf Ibarhiam Albalawi; Ahmed Moqbel Alenezi; Asim Mohammed Aleidi Altaymani; Awadh Mutab Alharbi; Mohammed Faraj Albalaw; Khalid Rashad A Binselm

doi:10.53730/ijhs.v4nS1.15409

Authors

Saif Sultan Alsahli KSA, National Guard Health Affairs
Mesfer Hamed M Almalki KSA, National Guard Health Affairs
Ali Mesfer Alkhathami KSA, National Guard Health Affairs
Ahmed Ali Alharbi KSA, National Guard Health Affairs
Mohammed Eid Alhawit KSA, National Guard Health Affairs
Khalaf Ibarhiam Albalawi KSA, National Guard Health Affairs
Ahmed Moqbel Alenezi KSA, National Guard Health Affairs
Asim Mohammed Aleidi Altaymani KSA, National Guard Health Affairs
Awadh Mutab Alharbi KSA, National Guard Health Affairs
Mohammed Faraj Albalaw KSA, National Guard Health Affairs
Khalid Rashad A Binselm KSA, National Guard Health Affairs

Keywords:

medical errors, patient-centered care, Lean Six Sigma, quality improvement, patient safety, healthcare delivery, Plan-Do-Study-Act, healthcare transformation

Abstract

Background: Patient safety and quality improvement (QI) have emerged as key tenets in the global transformation of healthcare systems. The prevalence of avoidable medical errors and adverse events has become a significant concern as healthcare delivery becomes more sophisticated. Through the methodical identification of inefficiencies and the application of evidence-based treatments to reduce risks and improve patient outcomes, quality improvement efforts seek to improve the delivery of healthcare. In addition, patient safety programs emphasize mistake avoidance, patient-centered care, and the development of a culture of safety. Aim: this study is to examine the fundamental ideas, procedures, and results of patient safety and quality improvement programs in the medical field. It also aims to pinpoint the difficulties encountered in carrying out these initiatives and offer suggestions for future paths. Methods: A thorough analysis of case studies and literature was carried out, with an emphasis on the use of cutting-edge technologies like artificial intelligence (AI) and evidence-based QI frameworks like Lean Six Sigma and Plan-Do-Study-Act (PDSA) cycles. Analyzed were success metrics such as staff satisfaction, operational effectiveness, and patient outcomes. Results: It is shown that QI and patient safety programs greatly lower medical errors, enhance patient happiness, and improve operational workflows.

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