Healthcare facilities management in digitalization context
Keywords:
healthcare digitalization, healthcare facilities, healthcare management, healthcare providers, healthcare services, healthcare system, medical institutions, pandemic environmentAbstract
In 2020-2021, the digitalization of medical institutions and their management systems is one of them during the coronavirus pandemic. This research reveals that the healthcare system crisis due to the spread of the pandemic not only revealed weaknesses but was an engine for accelerating technological change even in the face of limited financial resources. In Germany, Italy and France the crisis provided: 1) the development of telemedicine and online tools (to assist departments of medical institutions and doctors, assess the health of patients, remotely provide recommendations for further action (doctor's appointment or testing), provide contact information for medical institutions), creating technologies for screening the spread of the virus in the country; 2) strengthening collaboration with international partner companies, non-profit organizations, and local healthcare departments to implement practical solutions to provide remote support based on telemedicine technologies needed by patients under the isolation; 3) the adoption of regulations for the development of digital infrastructure of hospitals in order to digitalize the organization of processes, documents and communication. The pandemic spread was the impetus for the introduction of technological solutions in other areas of medicine to meet the healthcare needs of diabetology, cardiology, oncology, neurology, and psychology.
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