Mediatory role of employee’s psychological behavior between leadership style and employee’s commitment: An empirical study in banking sector

Rajani H. Pillai; A. Arumugam

doi:10.53730/ijhs.v6nS3.5217

Authors

Rajani H. Pillai
rajani.h.pillai@mccblr.edu.in
Research Scholar- Periyar University, Assistant Professor, Department of Commerce, Mount Carmel College, Autonomous, #58, Palace Road, Vasanth Nagar, Bengaluru 560052, India
A. Arumugam Research Guide, Principal & Head, Jairam Arts and Science College, Chinnathirupathi, Salem, 636008, India

Keywords:

banks, employees, job satisfaction, performance management, psychological behavior

Abstract

One among the crucial parameter in the Human Resource Practices in every organization is the employee’s retention through the effective leadership. Management has to ensure the proper engagement of their employees based on their ability. Due to improper handling of the employees, there witnessed a large amount employees turnover particularly in the banking and finance industry. Organization could not able to grasp the psychological behavior of those employees why they preferred leaving the organization. Taking this as a core problem, this study aim to find the mediatory role of employee’s psychological behavior between the leadership style and their job performance in the banking sector encompasses public, private, and foreign banks in India among 593 employees selected through a simple random sampling technique. The researcher has applied various important tools, and the result exposed the positive impact of leadership style with the obligation through employee’s psychological behavior and satisfaction. Also employees working in the banks have enjoyed a good working environment along with the management support through motivation and rewards in their career. Leaders have to support towards implementation of latest technology and the training programme for enhancing the commitment of the employees.

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