Holistic marketing

Integrated marketing and relationship marketing impact to marketing performance

https://doi.org/10.53730/ijhs.v6nS4.5526

Authors

  • Amin Kuncoro Institut Teknologi dan Bisnis Semarang, Indonesia
  • Hesty Ristanto Institut Teknologi dan Bisnis Semarang, Indonesia
  • Iwan Suroso Muria Kudus University, Indonesia
  • Maulanisa Arifa Elfaz Universitas Islam Negeri Yogyakarta, Indonesia

Keywords:

Holistic marketing, integrated marketing, internal marketing, relationship marketing , performance marketing

Abstract

This research aims to analyze internal marketing and integrated marketing on performance marketing mediated holistic marketing and impacting social urban and synergizing to relationship marketing.  Research design uses a mix method. The data source uses primary and scunder data obtained from respondents' answers. The study sample included food and beverage companies in Southeast Asia that used social media as advertising media, which numbered 124 companies. Data collection through Google form and one-way communication by sharing with company leaders. The results of the study explained that marketing performance increased due to the role of internal marketing, integrated marketing. But the negative impact of integrated marketing is the increase in social urban due to the role of relationship marketing. This is because some companies use connections or relations in decision makers in the area that is used as the location of the company and the marketing area.

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Published

05-04-2022

How to Cite

Kuncoro, A., Ristanto, H., Suroso, I., & Elfaz, M. A. (2022). Holistic marketing: Integrated marketing and relationship marketing impact to marketing performance. International Journal of Health Sciences, 6(S4), 421–430. https://doi.org/10.53730/ijhs.v6nS4.5526

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