Investigating the factors effecting of continuance intention shopping toward websites and mobile applications in Bangkok Thailand
Keywords:
websites, online shopping, mobile applicationsAbstract
This research aim to: 1) study the factors that effect of continuance intention shopping toward websites and mobile applications 2) compare the factors that effect of continuance intention shopping toward websites and mobile applications in Bangkok Thailand. The research found that : 1) The factors that affected to continuance intention shopping toward websites and mobile applications in Bangkok Thailand were customer satisfied on products on services, value delivery, quality website and mobile application design, risk taking of customer, electronic customer reviews and comments, and customer confident respectively, these factors jointly prophesy of 61.2 % at statistical significant level .05. 2) there were not significant deference overall factors that affect to continuance intention shopping toward websites and mobile applications in Bangkok Thailand classifier by Age, Marital Status, Occupation, and Monthly income.
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