Perceptions of patient safety culture and associated factors among clinical managers

Abstract

This suggests that the patient safety culture of an organization, as experienced by clinical managers, could substantially contribute to the quality of care and that the perceptions of clinical managers must be understood and ideally enhanced. Healthcare practices should focus on both the professional and organizational values oriented to patient safety or patient second victims and not to production. Furthermore, perceptual differences among clinical managers by professional groups, gender, age, as well as hospital type, should be considered in interventions to enhance patient safety. The survey results suggest that patient safety culture is crucial to continuous quality improvement in a hospital. It also suggests that patient safety can be rapidly improved through enhanced clinical manager engagement and support from the healthcare and justice regulator. Improved training programs and leadership development aimed at staff involved with patient care may lead to enhanced patient safety. This research study could provide new information to assist with answers to the question: can healthcare professionals develop skills and leadership to improve the safety of care that occurs in health systems?