Use of social media in healthcare management

Opportunities and challenges

https://doi.org/10.53730/ijhs.v6nS1.6594

Authors

  • Vineet Kumar Department of Mass Communication and Media Studies, Gautam Buddha University (Delhi NCR), Greater Noida, Uttar Pradesh, India
  • Abhishek Lachyan Centre for Epidemiology and Evidence-Based Practice, Department of Social and Preventive Medicine, Faculty of Medicine, University of Malaya 50603, Kuala Lumpur, Malaysia
  • Sanchita Chakraborty Department of Mass Communication and Media Studies, Gautam Buddha University (Delhi NCR), Greater Noida, Uttar Pradesh, India
  • Md Sohail Akhter Synergie Sustainability, New Delhi, India
  • Salman Khan Department of Public Health, JNMC, KAHER, Belagavi, India

Keywords:

Health, Health Care, Knowledge, Management, Social Media

Abstract

Background: In recent years, healthcare workers have become more dependent on social media platforms such as blogs, wikis, and social media sites. However, little research has been done on physicians' perspectives and experiences with social media in hospitals. Using social media to better manage health care data is becoming increasingly common. Despite the massive expansion of studies in this field, little effort has been made to look back at previous work. The purpose of the study clearly tends to examine the advantages and disadvantages of the use of social media for managing health data. Objective: The purpose of the study is to gain a summary of the existing data on the health implications of social media services. Methodology: A literature search was undertaken in PubMed, CINAHL, Cochrane, Google Scholar, and Scopus for all English-language studies published since 2010 that addressed social media use in any way possible for health care and media.

Downloads

Download data is not yet available.

References

Kaplan AM, Haenlein M. Users of the world, unite! The challenges and opportunities of social media. Business Horizons 2010 Jan;53(1):59-68. [doi: 10.1016/j.bushor.2009.09.003]

Tufts University. Social media overview. Accessed 2017 Aug 15. Available from http://communications. tufts.edu/marketing-and-branding/social-media-overview/.

WebpageFX. The benefits of social media: how being social can improve your marketing. Accessed 2017 Aug 16. Available from https://www.webpagefx.com/social-media/social-media-benefits.html.

Lanton Ron. Should specialty look at mobile health? Specialty Pharmacy Times. Updated 2017 Feb 13.Accessed 2017 Mar 15. Available from http://www.specialtypharmacytimes.com/publications/specialtypharmacy-times/2017/january-2017/Should-Specialty-Look-at-Mobile-Health.

Carroll CL, Bruno K, Ramachandran P. Building community through a #pulmcc twitter chat to advocate for pulmonary, critical care, and sleep. Chest. 2017; 152(2):402–9. https://doi.org/10.1016/j.chest.2017. 03.003 PMID: 28302497

Dizon DS, Graham D, Thompson MA, Johnson LJ, Johnston C, Fisch MJ. Practical guidance: the use of social media in oncology practice. Journal of Oncology Practice. 2012; 8:e111–e124. https://doi.org/10.1200/JOP.2012.000622

Hazzam, J., & Lahrech, A. (2018). Health care professionals’ social media behavior and the underlying factors of social media adoption and use: quantitative study. Journal of medical Internet research, 20(11), e12035.

American College of Clinical Pharmacy (ACCP). Accessed 2019 Feb 2. Available from: https://www.accp.com.

Lachyan, A. S., Fui, W. M., Banerjee, B., & Zaki, R. A. (2020). International Journal of Medical and Pharmaceutical Research.

Lachyan, A. S., Khan, A. M., Zaki, R. A., & Banerjee, B. (2020). Effect of community-based intervention on awareness of dengue and its prevention among urban poor community in India: a systematic review approach. International Journal of Community Medicine and Public Health, 7(12), 5182.

Farsi, D. (2021). Social Media and Health Care, Part I: Literature Review of Social Media Use by Health Care Providers. Journal of Medical Internet Research, 23(4), e23205.

Pizzuti, A. G., Patel, K. H., McCreary, E. K., Heil, E., Bland, C. M., Chinaeke, E., ... & Bookstaver, P. B. (2020). Healthcare practitioners’ views of social media as an educational resource. PloS one, 15(2), e0228372.

Park, A., Bowling, J., Shaw, G., Li, C., & Chen, S. (2019). Adopting social media for improving health: opportunities and challenges. North Carolina medical journal, 80(4), 240-243.

Smailhodzic, E., Hooijsma, W., Boonstra, A., & Langley, D. J. (2016). Social media use in healthcare: A systematic review of effects on patients and on their relationship with healthcare professionals. BMC health services research, 16(1), 1-14.

Ghalavand, H., Panahi, S., & Sedghi, S. (2020). Opportunities and challenges of social media for health knowledge management: A narrative review. Journal of Education and Health Promotion, 9.

Panahi, S., Watson, J., & Partridge, H. (2016). Social media and physicians: exploring the benefits and challenges. Health informatics journal, 22(2), 99-112.

Ventola, C. L. (2014). Social media and health care professionals: benefits, risks, and best practices. Pharmacy and therapeutics, 39(7), 491.

Published

27-04-2022

How to Cite

Kumar, V., Lachyan, A., Chakraborty, S., Akhter, M. d S., & Khan, S. (2022). Use of social media in healthcare management: Opportunities and challenges. International Journal of Health Sciences, 6(S1), 7456–7474. https://doi.org/10.53730/ijhs.v6nS1.6594

Issue

Section

Peer Review Articles

Most read articles by the same author(s)

<< < 1 2