A study on customer satisfaction towards digital marketing

https://doi.org/10.53730/ijhs.v6nS1.7358

Authors

  • Sunantha P Research Scholar and Assistant Professor, VISTAS, Chennai-117.
  • M. Chandran Research Supervisor & Head, VISTAS, Chennai-117

Keywords:

Digital Marketing, Customer Satisfaction, cashless marketing

Abstract

Internet now a days are growing tremendously in all the sectors. This era has been taken over by digitalization, where the marketers are moving towards digital marketing, which markets the products and services through the use of digital technologies there by gaining reviews and converting them into retained customers. The retained customers are tested with the levels of satisfaction through which the digitalization is measured. The study has been done to find out the reasons behind digital marketing and its level of satisfaction towards customer. The study has been analyzed using One Way ANOVA, from which the result are significant.

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References

Giese, J. L. (2015). Teaching philosophy. In New Meanings for Marketing in a New Millennium (pp. 239-239). Springer, Cham.

Leong, S. M., Ang, S. H., Cote, J. A., Lee, Y. H., & Houston, M. J. (2016). What is consumer well-being to Asians?. Social indicators research, 126(2), 777-793.

Muniraju, K. M. (2017). Disease severity and yield losses caused by false smut disease of rice in different rice ecosystems of Karnataka. International Journal of Microbiology Research, ISSN, 0975-5276.

Chitra, S., & Shobana, E. (2017). A Study on Customer Satisfaction on Online Marketing in India. International Research Journal of Management, IT and Social Sciences, 4(1), 106-113.

Published

14-05-2022

How to Cite

Sunantha, P., & Chandran, M. (2022). A study on customer satisfaction towards digital marketing. International Journal of Health Sciences, 6(S1), 9943–9949. https://doi.org/10.53730/ijhs.v6nS1.7358

Issue

Section

Peer Review Articles