Assessing the impact of health information technology on community health administration
Keywords:
health information technology, test result management, patient engagement, electronic health records, systematic reviewAbstract
Background: Health Information Technology (HIT) plays a crucial role in patient care, especially in managing laboratory test results. Inadequate follow-up of these results is a significant patient safety concern globally. This systematic review aims to synthesize existing quantitative and qualitative research on the impact of HIT on test result management and patient engagement, highlighting the effectiveness of various HIT systems and identifying gaps in current practices. Aim: The review seeks to assess how HIT improves follow-up and management of test results, enhances patient engagement, and identifies challenges associated with its implementation. Methods: A systematic review methodology was employed, incorporating 57 studies published primarily between 2006 and 2018. The studies included randomized controlled trials, observational studies, mixed-methods studies, and qualitative studies, focusing on HIT interventions such as electronic alerts, electronic health records (EHRs), and patient portals. Results: The review revealed that HIT systems, particularly electronic alerts and patient portals, significantly improve clinician awareness of test results and reduce missed follow-ups. However, the evidence quality varied, with many studies indicating an increased clinician workload due to alert fatigue and the complexity of hybrid paper/electronic systems.
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