Is behavioral response and stakeholder perception critical for effective governance?

https://doi.org/10.53730/ijhs.v5nS2.13828

Authors

  • Avanindra Soni School of Business, University of Petroleum and Energy Studies (UPES), India
  • Sunil Rai UPES University, Dehradun, India
  • Geeta Thakur Manav Rachna University, Faridabad, India
  • Anil Kumar Assistant Professor, School of Business, UPES, University, Dehradun, India
  • Anurag Singh Assistant Professor, School of Business, University of Petroleum and Energy Studies (UPES), Dehradun, India

Keywords:

stakeholder, perception, expectation, satisfaction, corporate governance

Abstract

Stakeholders have become increasingly crucial in the corporate hierarchy. So as a natural impact, their rights need to be preserved. One of the primary objectives of corporate governance is to maximize the value of the stakeholder legally, ethically, and on a sustainable basis. At the same time, it should maintain transparency in its operation to every stakeholder - the firms, consumers, workers, investors, vendors, and the community. This research paper provides a detailed investigation of the Perception and cognizance of stakeholders belonging to life insurance firms. The study is done on (n=150) respondents from the stakeholders of public and private sector life insurance businesses. This research demonstrates that the level of anticipation is good, but the degree of satisfaction was high among the stakeholders of the Life Insurance Industry. A significant statistical association has been found between the qualification and the understanding of corporate governance principles and laws and regulations. This study revealed that the life insurance firms in India are satisfying the expectation of the stakeholders, but they are necessary to educate the graduate stakeholders to raise their cognizance of corporate governance.

Downloads

Download data is not yet available.

References

Abdul Saad, Sardar Muhammad Zahid & Usman Bin Muhammad (2020), Role of awareness in strengthening the relationship between stakeholder management and project success in the construction industry of Pakistan, International Journal of Construction Management, DOI: 10.1080/15623599.2020.1742854

Adebimpe & Adedoyin, Oluwatofunmi. (2017), Stakeholder Perception of Corporate Governance Codes and Frameworks in the Nigerian Banking Industry. 10.1007/978-3-319-55206-4_10.

Agarwal, A., & Goel, A. (2018), Corporate governance in Indiafrom the internal stakeholder's perspective. Journal of Management Research and Analysis, 389.

Analytics to Prescriptive Analytics. In: Jeyanthi P.M., Choudhury T., Hack-Polay D., Singh T.P., Abujar S. (eds) Decision Intelligence Analytics and the Implementation of Strategic Business Management. EAI/Springer Innovations in Communication and Computing. Springer, Cham. https://doi.org/10.1007/978-3-030-82763-2_13

Anis, M., & Hamid, A. A. (2017), Employees' Perception Towards the Implementation of Corporate Governance Principles: An Egyptian Perspective. Global Journal of Human-Social Science, 17(4).

Elshahoubi, I. S. (2019), An investigation into corporate governance (CG) and accountability practices: evidence from Libyan listed companies. PhD thesis, University of Reading

Financial Fraud: A Literature Review. Business Intelligence and Human Resource Management: Concept, Cases, and Practical Applications, 243.

Given, L. M. (2008), The SAGE encyclopedia of qualitative research methods (Vols. 1-0). Thousand Oaks, CA: SAGE Publications, Inc. doi: 10.4135/9781412963909

Gupta, S., & Gupta, H. (2012), SPSS 17.0 for Researchers (2 ed.). New Delhi: International Book House Pvt. Ltd.

Kajola, S. (2008), Corporate Governance and Firm Performance: The Case of Nigerian Listed Firms. European Journal of Economics, Finance and Administrative Sciences. 14.

Khan, H. (2011), International Conference on E-business, Management and Economics. (pp. 1-5). Singapore: ACSIT Press

Kulkani, R., & Maniam, B. (2014), Corporate Governance—Indian Perspective. International Journal of Trade, Economics and Finance, 364-368.

Lamont, B. T. (2004), Reviewed Work: Redefining the Corporation: Stakeholder Management and Organizational Wealth by James E. Post, Lee E. Preston, Sybille Sachs. Administrative Science Quarterly, 49(1), 145-147.

Law, P., & Yuen, D. (2018), Auditors' Perceptions of Corporate Governance in Hong Kong. Open Journal of Accounting, 2018, 7, 82-92http://www.scirp.org/journal/ojacct

Lincoln, A., & Adedoyin, O. (2017), Stakeholder Perception of Corporate Governance Codes and Frameworks in the Nigerian Banking Industry.DOI: 10.1007/978-3-319-55206-4_10

Maurya, P., Singh, A., & Salim, M. (2022). The Application of Text Mining in Detecting

Mishra, R., Rai, S., Thakur, G., Singh, A., & Shah, A. K. (2022). Impact of leadership styles on Emotional regulation strategies of followers in leader-follower relationship. Journal of Positive School Psychology, 130–141.

Obioha, O. O., & Garg, A. K. (2018), Corporate governance practices' influence on customer loyalty in Nigerian retail banks. Independent Research Journal in the Management Lincoln,

Oladapo, Ibrahim Abiodun & Arshad, Roshayani & Muda, Ruhaini & Hamoudah, Manal. (2019), Perception of stakeholders on governance dimensions of the Islamic banking sector. International Journal of Emerging Markets. 10.1108/IJOEM-12-2017-0510.

Perdana, K. and Mardiana, N. (2018), "How Managers Perceive Internal Corporate Social Responsibility: An Empirical Study of Indonesian Women's Employment", Redefining Corporate Social Responsibility (Developments in Corporate Governance and Responsibility, Vol. 13), Emerald Publishing Limited, pp. 177-192. https://doi.org/10.1108/S2043-052320180000013013 Science.

Saltaji & Issam, M. (2013), Corporate governance relation with corporate sustainability. Internal Auditing & Risk Management, 8(2), 137-147.

Singh A., Singh H., Singh A. (2022) People Analytics: Augmenting Horizon from Predictive

Singh H., Singh A., Nagpal E. (2022) Demystifying Behavioral Biases of Traders Using Machine Learning. In: Jeyanthi P.M., Choudhury T., Hack-Polay D., Singh T.P., Abujar S. (eds) Decision Intelligence Analytics and the Implementation of Strategic Business Management. EAI/Springer Innovations in Communication and Computing. Springer, Cham.

Singh, A. (2022). From Crisis to Resilience. In Handbook of Research on Challenges for Human Resource Management in the COVID-19 Era (p. 89).

Singh, A., Das, U., & Kumar, S. (2022). Gender, technology and innovation: the role of women in Indian micro, small and medium enterprises. World Review of Entrepreneurship Management and Sustainable Development, 18(4), 429.

Singh, Anurag, Nagpal, E., & Mundi, H. S. (2020). Brand personification through celebrity ambassador: A study to investigate the impact on consumer attitude and loyalty. International Journal of Business Excellence, 1(1), 1.

Singh, Anuraj, Singh, A., & Kumar, A. (2021). Impact of COVID-19 on monitoring human health behavior through digital medium system. International Journal of Business Information Systems, 1(1), 1.

Singh, D., Singh, A., & Karki, S. (2021). Knowledge Management and Web 3.0: Introduction to Future and Challenges. In S. Kautish, D. Singh, Z. Polkowski, A. Mayura, & M. Jeyanthi (Eds.), Knowledge Management and Web 3.0: Next Generation Business Models (pp. 1–14). De Gruyter.

Singh, D., Singh, A., & Omar, A. (2022). Business Intelligence and Human Resource Management: Concept, Cases, and Practical Applications (S. B. Goyal, Ed.). CRC Press.

Singh, H. K., & Singh, A. (n.d.). Governance and Social Responsibility Practices in Indian Life Insurance Industry. PACIFIC INSTITUTE OF MANAGEMENT & TECHNOLOGY.

Singh. (2010), Corporate Governance-Global Concepts and Practices. New Delhi: Excel Books.

Strong, Kelly, Ringer, Richard and Taylor Steven (2001), "THE Rules of Stakeholder Satisfaction (Timeliness, Honesty, Empathy)", Journal of Business Ethics, Vol. 32, No. 3, pp.219-230

Thakur, G., Singh, A., Rai, S., & Mishra, R. (2022). An Ounce of Prevention Is Worth a Pound of Cure: A Study on Emotional Regulation, Thwarted Social Needs, Disposable Income and Its Relationship with Psychological Well-Being. International Journal of Work Organisation and Emotion, 13(4), 1.

Vardhan Jayant Patankar (2019), Attitude, Perception and awareness of stakeholders towards the protected marine species in the Andaman Islands, Ocean & Coastal Management, 179, 104830, ISSN 0964-5691, https://doi.org/10.1016/j.ocecoaman.2019.104830.

Published

25-08-2021

How to Cite

Soni, A., Rai, S., Thakur, G., Kumar, A., & Singh, A. (2021). Is behavioral response and stakeholder perception critical for effective governance?. International Journal of Health Sciences, 5(S2), 703–719. https://doi.org/10.53730/ijhs.v5nS2.13828

Issue

Section

Peer Review Articles

Most read articles by the same author(s)

1 2 > >>